FAQ

Frequently Asked Questions (FAQ)

General

What is Neuro Balance?

Neuro Balance is a wellness brand focused on clarity, focus, energy, and recovery through balanced supplementation and intentional habits.

Are Neuro Balance products medications?

No. Our products are dietary supplements, not drugs.

They are not intended to diagnose, treat, cure, or prevent any disease.

Are your products safe?

Our products are manufactured according to industry standards and intended for adult use. However, individual responses vary.

Always consult a healthcare professional before use, especially if you have a medical condition or take prescription medication.

Can I use your products if I’m on medication?

You should consult a healthcare professional before using any supplement while taking medications.

Important: Methylene Blue may have contraindications with certain medications (including SSRIs and other serotonergic drugs). Do not use unless a healthcare professional confirms safety for your situation.

Methylene Blue Drops

What are Methylene Blue Drops designed for?

They are formulated to support normal cellular energy and cognitive wellness as part of a balanced lifestyle.

Do Methylene Blue Drops contain caffeine or stimulants?

No. They do not contain caffeine or traditional stimulants.

How do I use Methylene Blue Drops?

Follow the label directions exactly. Shake well before use, and do not exceed suggested servings.

For additional guidance, see our Responsible Use page.

Can I take Methylene Blue Drops daily?

Some people incorporate them into daily routines, but suitability varies.

For daily or long-term use, consult a healthcare professional.

Who should NOT use Methylene Blue Drops?

Do not use if you are:

• Pregnant or nursing
• Under 18
• Taking SSRIs or certain psychiatric medications (or other serotonergic drugs) unless cleared by a clinician
• Managing conditions where your clinician advises against it

If unsure, consult a healthcare professional before use.

Energy Strips

Do Energy Strips contain caffeine?

Yes. Energy Strips contain caffeine from green tea.

When should I use Energy Strips?

They are best used during work, studying, training, or creative output — not late in the day.

Can I combine Energy Strips with coffee or energy drinks?

We do not recommend stacking stimulants. Combining multiple sources of caffeine can increase the risk of jitters, anxiety, and sleep disruption.

Sleep Strips

What are Sleep Strips designed for?

Sleep Strips are formulated to support relaxation and sleep quality as part of a healthy routine.

When should I take Sleep Strips?

Use them in the evening, close to bedtime, following label directions.

Can I combine Sleep Strips with alcohol?

No. Do not combine sleep-support supplements with alcohol.

Can I combine Sleep Strips with prescription sleep medication?

Only if your healthcare professional confirms it is safe.

Orders & Support

Do you offer refunds?

Yes. Please see our Refund Policy for full details.

Where do you ship?

Shipping details are listed on our Shipping Policy page.

How can I contact support?

Email us anytime at:
support@neurobalance.io or +38268229912 | WhatsApp

Final Note

Neuro Balance exists to support awareness, discipline, and intentional growth — not dependency.

Supplements are tools.
Habits are the foundation.
Balance is the goal.